Oh son of a bitch.

[KingofOldSchool]

So on Friday my PS2 decided to shit on me again with that stupid ass Disc Read Error message. This happened to me early last year and I was able to send it to Sony for a free repair. So, all I have to do is call them and I'll get it repaired again for free, right?

Wrongo.

I just called the money leeching bastards, answered all of their questions correctly. And what happens? I'm told I can send it to get it repaired fro $75 or get a refurbished system from them for $45.

Oh well fuck.

I can get a brand new system for only $30 more at work. :rant:

[TheNamelessOne]

Phone them up again and tell them about the class action lawsuit that came up against them because of the problems caused by their shoddy hardware.

See if that changes their mind to charge you for a repair.

[KingofOldSchool]

They claim that the warranty on my PS2 is no longer good, therefor I'm not eligible for the free repair. :|

[OssMan]

Isnt the warranty like 90 days or something, cant you say that you bought it like two months ago

[DS]

The warrenty stripe inside the case is what they mean. Once it's cut, you can't do anything about it.

[KingofOldSchool]

Isnt the warranty like 90 days or something, cant you say that you bought it like two months ago

The guy mentioned something about the 90 day warranty, but the same problem happened last year, but I still got the free fix even though my PS2 was three years old at the time.

[KingofOldSchool]

The warrenty stripe inside the case is what they mean. Once it's cut, you can't do anything about it.

Mine hasn't been tampered with.

[loopydate]

Mine does that every once in a while, but a friend of mine has a DVD cleaner and when I use that on my PS2, it works again.

[Gonzo]

I called up and gave them hell over the phone, all I had to do was write a letter to their repairs department explaining my problem that said "No Charges" right at the top of the letter, or something to that effect.

[M. Banana]

This will fix 99% of ALL disk read errors --------------------------------------------------------------------------------
You're going to be surprised when you find out how easy this is. Read the instructions all the way through before you attempt the repair just so you'll be familiar with the entire process. First take off the outer cover of you PS2. If you haven't done this before, you will have to remove all the screw covers from the bottom of the unit, both plastic and rubber, these will be the only screws you will have to remove in order to take off the outer cover.
To remove the outer cover, lift up from the rear of the unit and pull towards the front in order to clear the controller jacks and the eject/close buttons. As you remove the outer cover you will notice a small metallic ribbon cable inside the machine leading to the eject/close and reset buttons on the front of the unit, this cable is usually taped to the top of the disc tray. This cable is not a sensitive as it appears; just remove the tape holding the ribbon cable. Once the outer cover is off you need to remove the cover to the disc tray, this will require a rather small phillips screwdriver (I've seen a few that use a standard slotted screw). Now that the tray cover is off, the first thing to do is to clean the laser eye. All you will need is a Q-Tip dipped in alcohol. Just swab the eye a few times and allow it to dry on its own, making sure that no lint was left behind from the Q-Tip.

After the cover is off of the disk tray and the laser has been cleaned you will need to plug the unit back in, (The unit needs to be hooked up to a TV as well to test it while you have it open. You should have a DVD, a game disk with a silver or gold back and one with a purple back in order to fine tune the system to play all three.) It will be necessary to have the unit powered up to perform the repair. Press the eject button so that the tray slides forward exposing the undercarriage. At the back of the unit you should see a small white, geared wheel about the size of a quarter. This little bastard is the cause of all your problems.

This wheel changes the angle in which the disk is held. You will notice that there is a small metal tab that holds the wheel in place. Take a felt-tip marker and mark the point on the wheel that meets the tab. That way you will always know the original position that the wheel was in. Now that the orig. position has been marked, feel free to spin the wheel for a few full rotations in order to see how it changes the angle. It will only alter the angle a few degrees before it goes back to zero, after it reaches the maximum angle it will go back to flat after each full rotation. Once you've toyed with it to see how it works, put the wheel back to the original position that you have marked. Then advance the wheel about 1/8 of a turn and place the disk tray cover back on top of the disk tray. (You will not need to screw the tray cover back down in order to test the machine; you will only need to hold down the cover with your fingers while trying to load/test a disk) Now place a DVD in the tray and press the eject/close button in order to close the tray and load the DVD (hold down the cover as explained above). Wait to see if the DVD loads, you may have to use the browser in order to load each disk you test. If the DVD loads, eject it and load a silver backed disk, if that loads try a purple backed disk. If all three loaded successfully, congratulations you're finished. If not, remove the tray cover, eject the disk and advance the wheel another 1/8 turn and repeat the process. It just a matter of finding an angle that will facilitate the operation of all three types of disks. Once you've found the proper angle and the system is operating to its full potential, close it up and let'er rip. I also do not recommend placing the PS2 on its side once you have fixed it. Although Sony says they recommend it in the owner manual, I have since seen internal Sony documents retracting the statement and attributing many malfunctions to storing and operating the unit on its side. Keep it flat at all times.


You're welcome. :y:

[DS]

Mine hasn't been tampered with.
You said you've sent it in before. They had to open it to fix it. Thus, your warrenty expired. Or it could just be the date is over.

[Buzzkill]

Ok

[Kane Knight]

You said you've sent it in before. They had to open it to fix it. Thus, your warrenty expired. Or it could just be the date is over.
Sony opening it does not invalidate your warantee. :roll:

[Kane Knight]

KOOS, try calling again. From what I've heard, a few people will pull this shit, but most will waive the charges.

[TheNamelessOne]

Im going to phone up Sony to repair mine today, but i've heard that a lot of the time Sony will repair the PS2, in or out of its warranty because of the class action lawsuit that was handed to them because of the frequency of this problem.

And theres no fucking way in hell I am going to repair it myself.

[Kane Knight]

Im going to phone up Sony to repair mine today, but i've heard that a lot of the time Sony will repair the PS2, in or out of its warranty because of the class action lawsuit that was handed to them because of the frequency of this problem.

And theres no fucking way in hell I am going to repair it myself.
The DYI fixes they offer are generally temporary at best anyway. Further, if they don't work (They often don't) or worsen the problem, you're fucked.

So anyway, smart move. Out of Warranty repairs are common because this is a widely known problem and they don't want to get fucked.

[M. Banana]

asdklTNWE

I posted a way to fix it, do it you cocker.

[KingofOldSchool]

So I got a disc cleaner, didn't help.

Now my PS2 can still play PSOne, music cds, and DVDs the only problem I'm having the DRE's with is the actual PS2 games.

And I'm not fixing it myself, because I'll just fuck it up even more.

[Kane Knight]

asdklTNWE

I posted a way to fix it, do it you cocker.
Yeah, it's a method for idiots.

[KingofOldSchool]

FUCK.

I just called back and they have on record that I called on Monday and they are still trying to get money out of me for the fucking repair.

Might as well do it myself.

[Team Sheep]

FUCK.

I just called back and they have on record that I called on Monday and they are still trying to get money out of me for the fucking repair.

Might as well do it myself.

Is it your number, or your name they've got on record? If it's the number, call off a different phone. If it's your name, use a fake name. Sorted.

[KingofOldSchool]

everything.

They asked for my name. number, address, PS2 model number and UPC code.

So I'm fucled either way.

[Team Sheep]

Ah right. I had DRE, I was pretty pissed off but there wasn't much I could do because they don't do the repair in the UK. So I just got a Slimline.

[KingofOldSchool]

I'm going to fix it myself and if it still fucks up, then I'm going to get a new Slim version for $100 at work.

[KingofOldSchool]

I got it to work.

About fucking time.

[Disturbed316]

Ah right. I had DRE, I was pretty pissed off but there wasn't much I could do because they don't do the repair in the UK. So I just got a Slimline.

Yeah they do.

[Team Sheep]

Well they didn't when I tried. It was quite a while ago.

[M. Banana]

Did you use my method?