Vega
01-08-2004, 01:29 AM
When asking for help on something can you please state your operating system, the version of a program your using or having problems with and what your doing when it happens.
also if your using XP check the error logs aswell and see if you can find the log.
to find the error logs go to;
Start > settings > control pannel > Administrative tools > event viewer
there you have three logs, you only have to worry about two of them.
"applicaton" is for program errors
"system" is for operating system errors
I would like to see posts like this.
Word 2000 is crashing on XP whenever I try to print and it comes up with an error and the event log says
"The document walkthrough.txt - owned by CREDO failed to print. Win32 error code returned by the print processor: 0 (0x0)."
help!
To that I could reply "your printer is out of paper and for some reason it is crashing word, probably because your printer is locking up word. "
If it's not giving an error message then most non-hardware problems can be fixed by following this process:
1) Run Disk Cleanup (Go to Start > Programs > Accessories > System Tools > Disk Cleanup).
2) Open up Internet Explorer and got to Tools > Internet Options and delete all files (including offline content) and cookies.
3) Run Scandisk by going to Start > Programs > Accessories > System Tools > Scandisk (Not available in Windows XP)
4) Scan for viruses if you have a virus checker. If you don't you can go to http://housecall.trendmicro.com/ and it will search for viruses on your comp for free. There are also many free or free trial virus checkers available for download on the internet.
5) DL a spyware detector and check for spyware. This can be found for free at www.lavasoft.de or download the professional version off www.suprnova.tk.
6) Defrag your computer. Do this by going to Start > Programs > Accessories > System Tools > Disk Defrag
7) Download all recent Windows Updates. This can be found by going to windowsupdate.microsoft.com in Internet Explorer. Definitely download all the critical updates and it can't hurt to download the recommended updates as well. I wouldn't download the drivers updates though, unless the thing they have an update for isn't working properly. I downloaded a video card driver update and the comp never worked again.
8) Repeat if necessary.
-Added stuff-
9) www.google.com - Only search engine you need. Before you ask where you can find something, etc search for it here first.
10) All video conversion related questions and for all computer media stuff (video files and whatnot) they should check out www.vcdhelp.com
11) www.itools.com - GREAT site that has tons of different things, such as a language translator, word unscrambler, and a lot more.
12) Disable windows messenger service (not to be confused with MSN): do the following -
Go to Start > All Programs > Administrative Tools > Services
Look for "Messenger" in the list and right click. Go to Properties. Under the "General" tab look for "Startup type:" and change it to Disabled. Click OK. Right click the "Messenger" again and choose "Stop".
13) http://www.webroot.com/php/tryme.ph...4060&vcode=DT01
Window washer
"I highly recomend this cleaning tool. it gets into all the temp files that are normally a pain in the ass to get at or to clean out, I used to do it all manually but After I ran window washer it was like I just did a re-install.
My comp was running like it was brand new again." -CREDO
also if your using XP check the error logs aswell and see if you can find the log.
to find the error logs go to;
Start > settings > control pannel > Administrative tools > event viewer
there you have three logs, you only have to worry about two of them.
"applicaton" is for program errors
"system" is for operating system errors
I would like to see posts like this.
Word 2000 is crashing on XP whenever I try to print and it comes up with an error and the event log says
"The document walkthrough.txt - owned by CREDO failed to print. Win32 error code returned by the print processor: 0 (0x0)."
help!
To that I could reply "your printer is out of paper and for some reason it is crashing word, probably because your printer is locking up word. "
If it's not giving an error message then most non-hardware problems can be fixed by following this process:
1) Run Disk Cleanup (Go to Start > Programs > Accessories > System Tools > Disk Cleanup).
2) Open up Internet Explorer and got to Tools > Internet Options and delete all files (including offline content) and cookies.
3) Run Scandisk by going to Start > Programs > Accessories > System Tools > Scandisk (Not available in Windows XP)
4) Scan for viruses if you have a virus checker. If you don't you can go to http://housecall.trendmicro.com/ and it will search for viruses on your comp for free. There are also many free or free trial virus checkers available for download on the internet.
5) DL a spyware detector and check for spyware. This can be found for free at www.lavasoft.de or download the professional version off www.suprnova.tk.
6) Defrag your computer. Do this by going to Start > Programs > Accessories > System Tools > Disk Defrag
7) Download all recent Windows Updates. This can be found by going to windowsupdate.microsoft.com in Internet Explorer. Definitely download all the critical updates and it can't hurt to download the recommended updates as well. I wouldn't download the drivers updates though, unless the thing they have an update for isn't working properly. I downloaded a video card driver update and the comp never worked again.
8) Repeat if necessary.
-Added stuff-
9) www.google.com - Only search engine you need. Before you ask where you can find something, etc search for it here first.
10) All video conversion related questions and for all computer media stuff (video files and whatnot) they should check out www.vcdhelp.com
11) www.itools.com - GREAT site that has tons of different things, such as a language translator, word unscrambler, and a lot more.
12) Disable windows messenger service (not to be confused with MSN): do the following -
Go to Start > All Programs > Administrative Tools > Services
Look for "Messenger" in the list and right click. Go to Properties. Under the "General" tab look for "Startup type:" and change it to Disabled. Click OK. Right click the "Messenger" again and choose "Stop".
13) http://www.webroot.com/php/tryme.ph...4060&vcode=DT01
Window washer
"I highly recomend this cleaning tool. it gets into all the temp files that are normally a pain in the ass to get at or to clean out, I used to do it all manually but After I ran window washer it was like I just did a re-install.
My comp was running like it was brand new again." -CREDO