I've Been Hijacked

[Jon Kano]

OK....

Basically I went onto a site that blasted my NEW PC with those browser hi-jackers etc. As a result, my homepage changed, pop-ups started coming up and PC works slower I think.

So why, when Norton Security 2005, Ad-Aware and that new Microsoft windows spyware detects and "removes" the found files, does it just keep coming back and happening all over again????

I dont know what to do, I have already taken this computer back and had it re-formatted/re-installed.

Can someone tell me how I can settle all this?

If its a case of re-installing windows, do I just insert the XP CD, start the set-up and re-install it? or do I have to programme or set all of the drivers, hardware etc? How long does it all take and is it complicated?

Thanks to anyone who reads/replies.

[DS]

Do you happen to know the name of the spyware/virus?

Download Hijack This here (http://www.majorgeeks.com/download3155.html) and run it. Do system scan and save a log file and post the log file here.

[Jon Kano]

Cheers for helping man.

Heres what it came up with:


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\system32\winqw.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\BT Yahoo! Help\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Messenger\YPAGER.EXE
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\MRSKER~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\mmehg.dll/sp.html#69959
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {4483F166-F3B8-1965-BFB9-89C232CE9375} - C:\WINDOWS\addov.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [NavRegReminder] "C:\WINDOWS\temp\NavBrowser.exe" /r /i "C:\WINDOWS\temp\NavLoad.ini"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [atlzg.exe] C:\WINDOWS\atlzg.exe
O4 - HKLM\..\Run: [netue32.exe] C:\WINDOWS\netue32.exe
O4 - HKLM\..\Run: [iepx32.exe] C:\WINDOWS\system32\iepx32.exe
O4 - HKLM\..\Run: [addqh.exe] C:\WINDOWS\addqh.exe
O4 - HKLM\..\Run: [winqw.exe] C:\WINDOWS\system32\winqw.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [addfu.exe] C:\WINDOWS\addfu.exe
O4 - HKLM\..\RunOnce: [d3eo.exe] C:\WINDOWS\d3eo.exe
O4 - HKLM\..\RunOnce: [winik32.exe] C:\WINDOWS\winik32.exe
O4 - HKLM\..\RunOnce: [apimc32.exe] C:\WINDOWS\apimc32.exe
O4 - HKLM\..\RunOnce: [d3bz32.exe] C:\WINDOWS\system32\d3bz32.exe
O4 - HKLM\..\RunOnce: [ntzo32.exe] C:\WINDOWS\ntzo32.exe
O4 - HKLM\..\RunOnce: [netwe32.exe] C:\WINDOWS\netwe32.exe
O4 - HKLM\..\RunOnce: [atlty32.exe] C:\WINDOWS\system32\atlty32.exe
O4 - HKLM\..\RunOnce: [ipns32.exe] C:\WINDOWS\system32\ipns32.exe
O4 - HKLM\..\RunOnce: [iegk.exe] C:\WINDOWS\system32\iegk.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo! Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\iegk.exe" /s (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

[DS]

First thing first, download a program called GarbageClean. You will need to sign up to download it because it's in beta stage but it gets rid of pretty much all this crap that others can't. Here (http://securemywindows.com/GarbageClean/SecureMyWindows.exe) is the program and here (http://securemywindows.com/BetaSignUp.asp) is where you can sign up. Next, run Hijack This again and check all the "R" options and click fix. That should fix the browser settings. Next thing is that these processes are all part of your virus:

O4 - HKLM\..\Run: [atlzg.exe] C:\WINDOWS\atlzg.exe
O4 - HKLM\..\Run: [netue32.exe] C:\WINDOWS\netue32.exe
O4 - HKLM\..\Run: [iepx32.exe] C:\WINDOWS\system32\iepx32.exe
O4 - HKLM\..\Run: [addqh.exe] C:\WINDOWS\addqh.exe
O4 - HKLM\..\Run: [winqw.exe] C:\WINDOWS\system32\winqw.exe
O4 - HKLM\..\RunOnce: [addfu.exe] C:\WINDOWS\addfu.exe
O4 - HKLM\..\RunOnce: [d3eo.exe] C:\WINDOWS\d3eo.exe
O4 - HKLM\..\RunOnce: [winik32.exe] C:\WINDOWS\winik32.exe
O4 - HKLM\..\RunOnce: [apimc32.exe] C:\WINDOWS\apimc32.exe
O4 - HKLM\..\RunOnce: [d3bz32.exe] C:\WINDOWS\system32\d3bz32.exe
O4 - HKLM\..\RunOnce: [ntzo32.exe] C:\WINDOWS\ntzo32.exe
O4 - HKLM\..\RunOnce: [netwe32.exe] C:\WINDOWS\netwe32.exe
O4 - HKLM\..\RunOnce: [atlty32.exe] C:\WINDOWS\system32\atlty32.exe
O4 - HKLM\..\RunOnce: [ipns32.exe] C:\WINDOWS\system32\ipns32.exe
O4 - HKLM\..\RunOnce: [iegk.exe] C:\WINDOWS\system32\iegk.exe

The best thing to do is restart windows and go into safe mode (this is the best thing to do any time you have something like this because it keeps the processes that usually respawn files from starting up). Just restart and keep clicking the F8 key and that should bring up the option. I usually go into Safe Mode with Networking in case I need to get online and find instructions. Run both Microsoft Spyware and Ad-aware if that's what you have and then run that GarbageClean. Run Hijack This again and select all those O4s, if they are still there, with the random letters and numbers. Or you can use all the ones from above one by one if you need.

Go to Start > Run > regedit

Then navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run and see if any of those are in there. If they are, select and delete them if they are until that and all the "Run" folders are clear of them. Then restart and hopefully you will be ok.

Good luck. If I remember anything else I'll post it. Tell me how it goes.

[Jalapeño]

Just Wondering, but did this virus make windows in the bottom left corner (taskbar) pop up that looked exactly like the Windows messages?

I'll take a screenshot if you need.

[Jon Kano]

It made pop-ups for all sorts of crap come up with a typical windows style frame, thats about it.

DS thanks for your help. If I can't do it I will just end up reinstalling XP, and start with a fresh virginial machine.

[DS]

If nothing else just download and run that GarbageClean program normally in windows and restart.

[el fregadero]

It wouldn't happen to be called Aurora, would it, Mr. Kano?

[DS]

No it's not the Aurora virus. Just a browser hijacker.

[el fregadero]

Oh, so this Auroura thing is a virus? Would probably explain why Ad-Aware didn't seem to be working.

[DS]

It's a mix. Use the GC program above and scan after restarting in safe mode. Restart and hopefully you should be fine.

[el fregadero]

So everything that Garbage Clean thing finds is stuff you should delete, right? Not gonna turn out to be the thing that actually makes the computer work?

[DS]

Right.

[el fregadero]

I'll take your word on it, pal.

[el fregadero]

YOU'D BETTER BE RIGHT THOUGH. I've had it up to here with computers.

[Jon Kano]

Same here. The net is just full of crap made by assholes now.

[el fregadero]

Pretty sure I got it from browsing TPWW, too.

[CREDO]

Same here. The net is just full of crap made by assholes now.

So dont go to crap sites made by assholes then. or open attachments sent by assholes. its a pretty simple rule really.

[Jon Kano]

I didnt do any of that.

This PC is brand new, fuckin 200gb, 2mb broadband - WE JUST got it.

These hijackers came on when I was lookin through download.com for applications.

[CREDO]

Well theres your answer isnt it.

Download.com is full of free trials and shareware, these applications, in order to keep them free, are coupled with tons of crap you dont see that infest your system.

[Jon Kano]

But I didnt download ANY application(s) - I got it from a webpage.

[DS]

Download.com scans all the programs they put up for any time of spyware/virus/trojans/etc anyways so you wouldn't have gotten it from them.

[CREDO]

Oh Yeah, for sure, and kazaa is spyware free also...

[DS]

You seem to have taken offense to this thread, Credo.

[Jon Kano]

He is isnt he?

Wonder why.

....,wait...no I dont.

[el fregadero]

In other news, I started using Firefox and haven't gotten one popup/spyware thing since.