Re-installing sound driver
 

OK, so I did a full system recovery but when I was re-organizing everything my computer told me that I didn't have any sound drivers so I effectively can't play any sounds at all. I downloaded a driver from the Gateway website but when I try to run the set-up, this is what shows up (see enclosed photo). I'm at a loss. Anything I can do aside from calling technical support?

Uh, please?

what model laptop
Download it again and try, could be a corrupt download.