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Old 12-10-2008, 11:21 PM   #152
Funky Fly
The Satanic Mechanic
 
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Quote:
Originally Posted by sgand View Post
Yeah, I've done the retail thing too. I've been at Circuit City and at Staples, where selling the protection was your job security. I had a sales manager at Staples get fired because the electronics (his side) department wasn't selling enough service plans. So, I know from experience that most stores push it on you because that's what makes them the $$$, not because they give a fuck about you.
Yeah, they always want you push it, but I built a customer file based on actually looking out for my customers.

Incidentally, I've only ever had one return on any of my sales, and it was because of the warehouse guys fucking up with stock and not my fault in any way.
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