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It's weird that you can't get Goldust. He was the first thing I unlocked in the game, in fact on the very first card. I just played the match involving him that was setup by default and he came out right away. He didn't have a title then, do you have him with a title now? Maybe that's interfering with you unlocking it.
Maybe try winning a match that Universe sets up by default without him as a champion if you have him as one.
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