$300??! Holy Shit
Is this something you're paying a monthly fee for? If so, they shouldn't be asking for that to fix an issue that's probably on their end to start with. If the software can be downloaded, I say redownload and reinstall.
What's he program? I'll bet there's a free torrent out there...not that I condone piracy, mind you...not that I haven't downloaded 60 movies legally or anything, but this isn't about me.
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