Xbox auto-renewal

**Drakul** · 11-15-2012, 02:06 PM

Getting pretty annoyed right now. I'm trying to turn off auto-renew of my Xbox gold account and it wont let me.

The "how to" shows you a step by step in which the person goes to account, clicks "change" and turns off auto-renew, easily.

When I try it, it asked for a second email address so I gave my alt-email, I use for formal stuff. It then sent a code to it and asked me to put it into the box. So I got the code and put it into the box. Then it said it sent a code to my everyday email address and asked me to do what I did before, which I did. Then it sent a code to my formal email address. It's just sending me back and forth endlessly.

What am I doing wrong? I'm pretty sure they do this on purpose so people don't bother trying to turn off auto-renew.

11-15-2012, 02:06 PM	#1
Drakul "Steven, your fossa!" Posts: 9,603	Xbox auto-renewal Getting pretty annoyed right now. I'm trying to turn off auto-renew of my Xbox gold account and it wont let me. The "how to" shows you a step by step in which the person goes to account, clicks "change" and turns off auto-renew, easily. When I try it, it asked for a second email address so I gave my alt-email, I use for formal stuff. It then sent a code to it and asked me to put it into the box. So I got the code and put it into the box. Then it said it sent a code to my everyday email address and asked me to do what I did before, which I did. Then it sent a code to my formal email address. It's just sending me back and forth endlessly. What am I doing wrong? I'm pretty sure they do this on purpose so people don't bother trying to turn off auto-renew.