Xbox auto-renewal

**Drakul** · 11-16-2012, 03:44 AM

I tried again. This time, I went to "contact us", hoping to email someone and ask them to do it.
Instead, I had to select what the issue was from a drop down menu. This took me to a sub menu and then another sub menu.
When I finally had established that I wanted to turn off auto-renew, a little green button popped up at the bottom of the screen saying "Turn off auto-renew". So, I clicked it, thinking it would turn off auto-renew. Instead it took me to the page that has my account info which then lead back to the loop!

11-16-2012, 03:44 AM	#1
Drakul "Steven, your fossa!" Posts: 9,603	I tried again. This time, I went to "contact us", hoping to email someone and ask them to do it. Instead, I had to select what the issue was from a drop down menu. This took me to a sub menu and then another sub menu. When I finally had established that I wanted to turn off auto-renew, a little green button popped up at the bottom of the screen saying "Turn off auto-renew". So, I clicked it, thinking it would turn off auto-renew. Instead it took me to the page that has my account info which then lead back to the loop!