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Old 04-22-2011, 08:18 PM   #1
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PS3 still down
Apparently due to some hackers? Don't have alot of info but probably some Xbox users
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Old 04-22-2011, 08:35 PM   #2
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Old 04-22-2011, 08:50 PM   #3
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From what I've heard its between 3 main possibilities:
1) Splinter group not related to the main Anonymous anti-Sony group doing the hacking
2) Sony underestimated the effect of adding Steam to PSN.
3) The outside firm they hired to protect and monitor PSN either has a glitch with their software or something else occurred causing it to conflict with other stuff.

I bet its more likely Steam and Cloud support is causing more problems since it started roughly the same time as Portal 2 console launch. Japan's PSN servers also went down around the same time as Portal 2 but it could also be some issue related to the past earthquake.
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Old 04-22-2011, 10:22 PM   #4
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Whatever the reason, it's pretty annoying, since it's keeping me off Netflix. Trying to write a paper w/o having something decent on in the background is going to drive me nuts.
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Old 04-22-2011, 11:13 PM   #5
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http://blog.us.playstation.com/2011/...city-services/

Sounds like they were hacked. I'm almost willing to bet there was a risk of credit card info getting stolen, so they immediately pulled the plug to cover their asses.

Quote:
An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.
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Old 04-23-2011, 08:06 PM   #6
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Old 04-23-2011, 08:55 PM   #7
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Some of the message boards are hilarious. Seriously, get a life people. Wah, you can't play your precious video games online. Go do something productive.
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Old 04-23-2011, 08:59 PM   #8
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Yeah, tried to sign in earlier and it was still down and my first thought was how many COD lifers are currently probably going through some variety of meltdown
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Old 04-23-2011, 09:08 PM   #9
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Hey, for only 8.99 a month, you dont have to worry about this
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Old 04-23-2011, 09:15 PM   #10
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No online gaming is not a big deal for me. Perfectly fine playing single player games.
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Old 04-23-2011, 09:16 PM   #11
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Yeah, gotta agree with LDM. If XBL was down, I might actually finish half the games I have.
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Old 04-23-2011, 09:21 PM   #12
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Quote:
Originally Posted by LoDownM View Post
No online gaming is not a big deal for me. Perfectly fine playing single player games.
I only wanted to go online to redeem my codes, I don't care about playing online 9 out of 10 times in most games.
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Old 04-23-2011, 09:22 PM   #13
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A few Capcom games are unplayable in offline or single player due to the DRM Capcom uses but they are only downloadable titles and not disc games.
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Old 04-23-2011, 10:10 PM   #14
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No online gaming is not a big deal for me. Perfectly fine playing single player games.
Yup. Plenty of shit I have to play.

Quote:
Originally Posted by Fallen Angel View Post
Yeah, gotta agree with LDM. If XBL was down, I might actually finish half the games I have.
I'm telling you, put CoD down for a few weeks and you will be surprised of all the shit you get done.
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Old 04-24-2011, 10:47 AM   #15
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Quote:
Originally Posted by CSL View Post
Yeah, tried to sign in earlier and it was still down and my first thought was how many COD lifers are currently probably going through some variety of meltdown
Playstation.blog is fun to read atm, bitches complaining they need compensation for a free service. and ps+ users asking for a refund cos they cant go online. peeps that have paid for subs(MLB.tv,netflix etc.) thats fair game
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Old 04-24-2011, 10:59 AM   #16
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well they are saying that netflix still works, but i couldn't figure out how
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Old 04-24-2011, 11:01 AM   #17
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well they are saying that netflix still works, but i couldn't figure out how


Haven't tried it, but its supposed to work.
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Old 04-24-2011, 11:34 AM   #18
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It worked once for me, the second time Netflix had some kind of Error/Retry thing.
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Old 04-24-2011, 12:00 PM   #19
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Hey Sony fix this shit or I will have to resort to binge drinking and hurling insults on the internet to fill my free time
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Old 04-24-2011, 12:36 PM   #20
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lool, people on playstation blog seriously considering trading towards xbox. acting like its the rapture
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Old 04-24-2011, 04:19 PM   #21
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Red face
What's the issue with trading for a 360? A bet a lot of them traded their 360 for a PS3 after the RRoD fiasco.
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Old 04-24-2011, 04:53 PM   #22
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What's the issue with trading for a 360? A bet a lot of them traded their 360 for a PS3 after the RRoD fiasco.
Aint saying anything bad about the 360, kinda wish i had both. But its the way they are going on with it.
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Old 04-24-2011, 05:46 PM   #23
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http://100gf.wordpress.com/2011/04/2...us-and-europe/


Supposedly on tuesday
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Old 04-24-2011, 06:21 PM   #24
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Hopefully sony will confirm it in next 12 hours or so.
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Old 04-24-2011, 09:58 PM   #25
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Aint saying anything bad about the 360, kinda wish i had both. But its the way they are going on with it.
It's good to have both.
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Old 04-25-2011, 08:24 AM   #26
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no new update from sony.....though it was easter sunday
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Old 04-25-2011, 01:56 PM   #27
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I've heard it's supposed to be back up and working someday today here in the states

hopefully it's true as I just started using Netflix not long before it went down
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Old 04-25-2011, 02:58 PM   #28
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Sony saying that they can't say if peoples credit cards have been stolen or not
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Old 04-25-2011, 04:41 PM   #29
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Penny Arcade had a nice article saying Sony could avoid a lot of this mess had they been more open to their users of what was occurring instead of leaving them in the dark for too long and then using a vague "external intrusion" as a reason.

Quote:
An issue like this should, in practice, be an argument against a monolithic service. For example, if Xbox Live were down, you wouldn’t be able to access Netflix, which is still available to users even though the PSN is down. This should have been an incredible first showing for Portal 2, seeing as its richest functionality exists on a robust and venerable parallel network. But Steam access is gated via their warped-ass oculus for some reason, even though other partners aren’t held to the same standard.

The thing to say on your web is that since PSN is free you can’t really complain about it, and that’s pretty dumb. Maybe you could have said that if you couldn’t play Ratchet and Clank online with your Playstation 2, but that era is fucking over. By “that era,” I’m referring to the one where chains of appliance “islands” exist in millions of discrete universes across the globe. The store, your friends list, these aren’t perks. By 2011, they’re bedrock assertions of the medium. The deal they made with users - one which, for years, was the justification for a gruesome price disparity - was “free Xbox Live,” not “shit happens.”

They have a serious problem here, and as serious as their technology problem might be, it’s not the biggest one they have. Their problem is that they don’t know how to communicate about anything but their legendary prowess. They simply don’t have it. I mean, genetically. They need to find a human being, or hire one, and start an actual dialogue with users.
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Old 04-25-2011, 05:18 PM   #30
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I rarely play PS3 online, I'd rather have some of my friends over to play games, its more fun, IMO.

But that sucks in general about the whole hacking thing
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Old 04-25-2011, 05:22 PM   #31
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Yeah, there is definitely a risk of credit cards getting taken. Not sure if it's totally related, but my Mastercard, which is the one I use on PSN, is getting switched. When I logged into the website today, it actually said that one of their merchant's security had been breached, so they're issuing me a new card and number.
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Old 04-25-2011, 06:08 PM   #32
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Quote:
Originally Posted by Dude at reddit
Ok, I've seen a bunch of speculation of why people think PSN is down, and I thought I should just post what the community knows in comparison to what Sony is telling everyone. The truth is, there was a new CFW (custom firmware) released known as Rebug (http://rebug.me). It essentially turns a retail console into a dev console (not fully, but gives you a lot of the same options that usually dev's only have access to). Anyway, this new CFW was quickly figured out to give CFW users access to the PSN network again via the dev networks. With a little manipulation of the URL's through a proxy server you could get your hacked console back online. Not that big of a deal, right? Well, it also turns out that some people over at NGU found out that you could provide fake CC# info and the authenticity of the information was never checked as you were on Sony's private developer PSN network (essentially a network that Sony trusted). What happened next was extreme piracy of PSN content. Sony realizing the issue here shut down the network. Now, before you go freaking out about the latest information posted about Kotaku, no ones personal information was accessible via this hack. Not to say they couldn't get it, but no one is admitting to it being available. Anyway, that's the real reason for the PSN downtime. Sony is now rebuilding all of it's PSN servers to be more secure and (hopefully) make sure the CFW users cannot get online anymore.

Edit #1: To those of you saying that this is speculation, you are correct. But, it is speculation based on a lot of facts and the outcome seems to make the most sense.
1. Rebug was released on 3/31/11.
2. First guides of how to use the dev network to get back on COD games on 4/3/11.
3. Word of "shady" sites finding a way to pirate PSN content via the dev networks on 4/7/11 (basing this on posts I had to delete on the website). 4. PSN goes down on 4/20/11

Now, you can believe Sony's PR team which has kept you completely in the dark, or you can see the list of events above and come to your own conclusion. Now, this isn't the first time Sony has fought back against the PS3 modders from getting on PSN. A couple of months ago we had a utility called f*ckPSN that changed the necessary header information that was being sent to Sony to allow modified consoles back online. We were able to use it for about a month. Then came the new TOS, the mass e-mail to PS3 customers, and software update 3.56 and 3.60. So, once again, yes this is all speculation, but it is speculation based on previous actions and known facts.

Edit #2: Mathieulh just mentioned that he has been in contact with someone that has official access to the SCE devnet servers and it was posted to them today that only 3.60+ debug firmwares will be allowed on the dev network anymore. All earlier versions will be cut. If you want to retain your access you need to contact Sony and upgrade to 3.60 debug firmware.
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Old 04-26-2011, 04:47 PM   #33
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An update from Sony

http://blog.eu.playstation.com/2011/...ervice-update/

Quote:
The latest information on the PlayStation Network service outage.

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. The following email has been sent to all PSN registrants; please read the help and support FAQ for more information.

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity passwords and login and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising that your credit card number (excluding security code) and expiration date may also have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at uk.playstation.com/psnoutage should you have any additional questions.

Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams

Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data.
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Old 04-26-2011, 08:47 PM   #34
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The FBI has been involved with this situation for the past couple of days but Sony might be in more trouble due to the FBI not being able to confirm some of the stuff Sony has reported as occurring and withholding information of them actually knowing the accounts were hacked 6-9 days before finally telling customers.

Sony also sent urgent messages to all developer consoles and members/studios trying to say the developers side of the servers are "under maintenance" instead of saying the intrusion came from this part of the PSN.

Quote:
“PSN emergency maintenance.

Please note that PlayStation Network is currently down for an emergency maintenance. Please hold while the issues are resolved.

You will be unable to sign in until the maintenance is resolved.

Apologies for the trouble.”
http://gamrfeed.vgchartz.com/story/8...nance-to-devs/
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Old 04-26-2011, 09:11 PM   #35
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WHERE IS YOUR GOD NOW!?

Seriously though, sucks for PSN users....i mean, beyond the standard suck of PSN anyway.
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Old 04-26-2011, 09:13 PM   #36
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Never used my credit card to make purchases. Everything was bought with scratch off cash.

I should be in good shape, right?
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Old 04-26-2011, 09:19 PM   #37
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Should be. It's a good rule of thumb to avoid putting your CC on anything where possible. I dont do it on PSN, or Xbox Live...
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Old 04-27-2011, 01:24 AM   #38
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I used a card to make purchases. Oh well if an unauthorized purchase is made, I will sue Sony for 100000000000000000000000 dollars!

Seriously tho, this is fucking ridiculous.
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Old 04-27-2011, 02:07 AM   #39
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Thumbs down
Top-drawer PR again by Sony. Let hackers run around with people's card details for a week before telling anyone. Genius.
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Old 04-27-2011, 02:55 AM   #40
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I oughta buy a game from PSN when it's back up, then call Sony and say I didn't authorize it and get that game for free! That'll learn em.
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