Nortons and Spy/Ad ware.

**VonErich Lives** · 05-15-2004, 02:05 PM

Nortons detected about 8 items it couldn't delete, any idea how I go about getting rid of them? I also use pest control and it didn't even reconise them.

thanks.

**sadio8** · 05-15-2004, 03:14 PM

hhhmmm well i reckon what you could do is qurantine the files. Then find out where all the quartine files are located( as in what folder they are in). Then you can manually delete the files from that folder via starting windows normally or in safe mode. Worst case scenario is you gotta delete em in dos.

**VonErich Lives** · 05-16-2004, 12:28 PM

Quote:

Originally Posted by sadio8

hhhmmm well i reckon what you could do is qurantine the files. Then find out where all the quartine files are located( as in what folder they are in). Then you can manually delete the files from that folder via starting windows normally or in safe mode. Worst case scenario is you gotta delete em in dos.

Yeah, doesn't give me a quaratine option... I'll have to try it in safe mode.

**Vega** · 05-19-2004, 04:17 AM

Go to Norton.com and search for the virus names. They will have fix instructions or if you are lucky a downloadable removal tool that you can use to delete them. Odds are it will say disable system restore, go into safe mode and run norton, and it will work. If you got the viruses in an e-mail, safe mode disallows access to e-mails so you will have to delete the e-mail it came from.

05-15-2004, 02:05 PM	#1
VonErich Lives WTF do you want? Posts: 14,760	Nortons and Spy/Ad ware. Nortons detected about 8 items it couldn't delete, any idea how I go about getting rid of them? I also use pest control and it didn't even reconise them. thanks.

05-15-2004, 03:14 PM	#2
sadio8 Posts: 1,980	hhhmmm well i reckon what you could do is qurantine the files. Then find out where all the quartine files are located( as in what folder they are in). Then you can manually delete the files from that folder via starting windows normally or in safe mode. Worst case scenario is you gotta delete em in dos.

05-19-2004, 04:17 AM	#4
Vega Only Sane Person Here Posts: 17,983	Go to Norton.com and search for the virus names. They will have fix instructions or if you are lucky a downloadable removal tool that you can use to delete them. Odds are it will say disable system restore, go into safe mode and run norton, and it will work. If you got the viruses in an e-mail, safe mode disallows access to e-mails so you will have to delete the e-mail it came from.