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Old 01-12-2004, 07:29 PM   #1
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Question A PS2 Question
Ok my PS2 is like dead, I try to play a disc and it always says "Disc Read Error," Captain Obvious says the laser eye is burnt out. So I need to decide if I should ship it to Sony and have them repair it, if so how much would it prolly cost me? Would it just be easier for me to just buy a new one?

Thanks.
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Old 01-12-2004, 09:33 PM   #2
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Did you try cleaning it first?

Also, do you have an Electronics Boutique (EB Games) nearby?

They have a deal at the one nearest to me where they'll sell you a refurbed PS 2 for 99 bucks if you trade in your broken one. Last time I checked Sony's prices, they charged a flat repair fee of @ 140 bucks for repairing a PS2 that was no longer under warranty. That may have gone down with price drops and whatnot, but it's the reason I decided not to fix my PS2 and instead buy a 90 buck DVD player instead.
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Old 01-12-2004, 10:08 PM   #3
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http://db.gamefaqs.com/console/ps2/f...ony_repair.txt



Apparently it happens a lot, and they want to cover their tracks or something...
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Old 01-12-2004, 10:29 PM   #4
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Quote:
Originally Posted by G
http://db.gamefaqs.com/console/ps2/f...ony_repair.txt



Apparently it happens a lot, and they want to cover their tracks or something...
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Old 01-12-2004, 10:09 PM   #5
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Disk read error just happened to me. It's a huge problem now and Sony is fixing mine for free (not under warrenty) all i had to do was call sony and pay for shipping (and insurance of course) which was like all of 12 bucks.
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Old 01-12-2004, 10:39 PM   #6
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Quote:
Originally Posted by HeartBreakKid2k
Disk read error just happened to me. It's a huge problem now and Sony is fixing mine for free (not under warrenty) all i had to do was call sony and pay for shipping (and insurance of course) which was like all of 12 bucks.
Awesome. Just read the FAQ (with a little net Jujitsu) and made note of the class action lawsuit. Before, they were telling me 140 bucks, no matter what was wrong with it, and considering this was a degenerative problem that started under warranty (I just didn't realize it at the time), I wasn't gonna reward them with another 140 bucks.
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Old 01-12-2004, 11:17 PM   #7
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Hot diggity damn thanks.
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Old 01-13-2004, 05:38 PM   #8
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No prob. Over 40 % of old PS2s are having the problem and Sony isn't issuing a recall :meh: But yeah I called and just ran down the guy, told him i knew of all the problems, told him I already tried what he was gong to tell me to try (i've had 7 friends have the same problem) and then he told me they were fixing it for free now... and I was like... oh sorry about that.
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Old 01-13-2004, 05:55 PM   #9
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Man, 40%?

Makes me wanna go buy an X-Box. At least I expect low quality and dirty business from them.
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Old 01-14-2004, 01:52 PM   #10
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Quote:
Originally Posted by Kane Knight
Man, 40%?

Makes me wanna go buy an X-Box. At least I expect low quality and dirty business from them.
Actually, the XBOX is quite decent. No disc read errors on any of them sold here so far. Our local EB Games has implemented a huge blowout/inventory cleanout sale on used PS2's that may or may not work. I suggested just throwing them all away and invest in something good, or just bulk send them back to Sony without a return address.
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Old 01-14-2004, 05:05 PM   #11
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Quote:
Originally Posted by Purgatory
Actually, the XBOX is quite decent. No disc read errors on any of them sold here so far. Our local EB Games has implemented a huge blowout/inventory cleanout sale on used PS2's that may or may not work. I suggested just throwing them all away and invest in something good, or just bulk send them back to Sony without a return address.
Yeah, I know they lack Disc Read Errors, but they have their own problems.
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Old 01-13-2004, 06:16 PM   #12
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Yeah that's what 3 different game shops have told me.
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Old 01-13-2004, 06:22 PM   #13
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Quote:
Originally Posted by HeartBreakKid2k
Yeah that's what 3 different game shops have told me.
That's pretty enraging.

Sony used to be known to stand by their products.

I've been dealing with this problem since about 6 months after I picked up my PS2 (Though the problem was only with Final Fantasy: The spirits Within, so I figgered it wasn't a big deal. Same disc wouldn't play totally right on other DVD players either, so for about another year, I figgered it was the one disc and ignored it). Then, it became more movies: ones I knew had worked in the past. Now it's over 30 movies and seems to affect like half of my PS1 collection. To find out this is a common problem and Sony won't even do anything about it until they're sued (and even then won't advertise it), that's just
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Old 01-13-2004, 06:36 PM   #14
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Shit I talked to a customer service guy at Sony way back when I had my regular PS. He asked if I ever used an unlicensed product (I have but of course I said no), and I asked what they did, he flat out said "Actually nothing, but it's a way Sony gets out of some warranties." I was quite surprised.
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Old 01-13-2004, 07:17 PM   #15
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Quote:
Originally Posted by HeartBreakKid2k
Shit I talked to a customer service guy at Sony way back when I had my regular PS. He asked if I ever used an unlicensed product (I have but of course I said no), and I asked what they did, he flat out said "Actually nothing, but it's a way Sony gets out of some warranties." I was quite surprised.
Wow. It's like they're nto even trying.

I loved the "unlicensed products" loophole anyways. Not like using a no-name memory card will actually frag your system, ut it's still a quick out. But to actually SAY it...
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Old 01-13-2004, 08:01 PM   #16
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Well he told me that in "confidence" i think.
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Old 01-13-2004, 08:40 PM   #17
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Back in July before I ran into the free fix deal, I ended up going to EB and trading my old one for $100 and getting a new one for $80. :meh:
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Old 01-15-2004, 03:29 AM   #18
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I did the gamefaqs thing a while back. It did work for a while, but it came back soon after. Then I figured that they don't actually fix it when you send it to them, and then that makes you send it in for a SECOND TIME, costing you more money. I say just buy a new one, if it starts acting up again.
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Old 01-15-2004, 03:30 AM   #19
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Xbox is excellent. I one on Christmas the year it came out, but it kept freezing. Apparently it was a very rare thing for xbox and I exchanged it for a new one the day after Christmas. No problems since. Gamecube no problems at all.
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Old 01-15-2004, 11:40 PM   #20
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Gamecube is so much better anyways. I just wish they had more games (and full-sized discs for more capacity).
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Old 01-17-2004, 10:14 AM   #21
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Quote:
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Gamecube is so much better anyways. I just wish they had more games (and full-sized discs for more capacity).
I agree that the Cube is good, but it doesn't match up to the graphical power of the XBox at all. If Nintendo had dumped more power into the 'Cube, it would be the better of the 3, no doubt. I got an Xbox for GTA: Vice City and a 'Cube because of Windwaker. I haven't had any hardware issues with the XBox yet, though I have heard that earlier models did have some problems. That's one of the reasons I opted not to buy a used one
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Old 01-17-2004, 12:39 PM   #22
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I haven't had any hardware issues with the XBox yet, though I have heard that earlier models did have some problems. That's one of the reasons I opted not to buy a used one
I've have my X-box since the day it came out over here (UK) and I've never, ever had any problems with it. I'm not too sure whether US and Japan had any problems thou 'cos before I bought mine, my mate told me that he heard the X-box's lens was too strong and it kept scratching discs, and after a matter of months it would burn itself out...
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Old 01-18-2004, 09:48 AM   #23
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Quote:
Originally Posted by Eddie 3:16
I've have my X-box since the day it came out over here (UK) and I've never, ever had any problems with it. I'm not too sure whether US and Japan had any problems thou 'cos before I bought mine, my mate told me that he heard the X-box's lens was too strong and it kept scratching discs, and after a matter of months it would burn itself out...
Nah, my brother's had his since it came out and he hasn't had any problems at all with it. The only complaint he has is that the newer ones come boxed with a smaller, more streamlined controller. I've got one of the new ones, bundled with Tetris Worlds and Star Wars: The Clone Wars and the GTA3 Bundle.
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Old 01-17-2004, 09:41 PM   #24
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Quote:
Originally Posted by Purgatory
I agree that the Cube is good, but it doesn't match up to the graphical power of the XBox at all. If Nintendo had dumped more power into the 'Cube, it would be the better of the 3, no doubt. I got an Xbox for GTA: Vice City and a 'Cube because of Windwaker. I haven't had any hardware issues with the XBox yet, though I have heard that earlier models did have some problems. That's one of the reasons I opted not to buy a used one
I don't really care about graphical power.

GCN--Titles I care about.

X-Box--thus far, none.
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Old 01-15-2004, 11:41 PM   #25
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More games I liked, anyways.
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